Call Center Representative

If you enjoy the satisfaction that comes with helping others and providing solutions, apply today! The ideal candidate will have health insurance benefits experience, a positive attitude, a friendly disposition, and strong listening skills to work inbound and outbound phone calls and emails from customers, clients, and members. As part of the Pharmacy Services team, you will assist our mail order pharmacy members with filling prescriptions, checking order status, and addressing questions about prescription claims. Also, you will assist with processing ID cards and preparing communications to insurance plan members about drug benefit plan information. As part of Serve You Rx’s focus on development opportunities for our employees, you will have the opportunity to pursue your Pharmacy Technician Certification (CPhT), which will be paid for by Serve You Rx. You can earn additional compensation when you obtain and maintain your certification.